Eric Miller and his daughter Whitney Miller claimed they were kicked off a Frontier Airline flight because a flight attended was offended while she was eavesdropping on their private conversation about how terrible their experience was with the airline.
Apparently they had an eight hour flight delay and were discussing that along with their poor impression of the flight crew and the flight attendants said that everyone could hear them, including the passengers and everyone felt uncomfortable and threatened from it.
The Millers claimed the flight crew were intimidating them by repeatedly leaning over the seats in front of them and getting in their face and asking if they “had a problem?”
The flight attendant eventually removed them from the flight.
Another passenger filmed the a crew member confronting the Millers and asking them to to leave their seats. There were many passengers who were seated around them, clapping in approval of them leaving.
Scroll down to watch the video below.
News 6 Orlando reports:
A father and daughter in Orlando are claiming they were unfairly kicked off a Frontier Airline flight Wednesday.
Whitney Miller, 25, and her father Eric Miller, 70, said the two were having a private conversation expressing their displeasure with the airline after an eight-hour flight delay.
Frontier Airlines said the two passengers were shouting profanities at the flight attendants.
In the cellphone video recorded by another passenger, the family is seen in a confrontation with the flight crew as they are being escorted off. The video does not show the initial contact the Millers had with airline staff members.
Whitney Miller said they didn’t know a flight attendant was standing behind them, listening to what they called a quiet and private conversation. Miller said the two discussed how “miserable” the flight crew seemed and how they never wanted to travel Frontier again.
The family said that’s when the flight attendant walked over to the other flight attendants. Moments later, they claim another member of the flight crew approached them aggressively.
“They would lean over the back of the chair in front of us, get their face right up to here and they would simply ask, ‘Do we have a problem?'” Eric Miller said.
“It was, ‘No, do you have a problem? Do you want to be removed from the aircraft?’ We responded, ‘No.’ We didn’t know what was going on, what’s happening. Please tell us what’s happening,” Whitney Miller said.
Frontier Airlines told News 6 that the passengers were heard calling the flight staff profanities. “Our flight attendants are customer service and safety professionals who are trained to recognize situations that may impact comfort and safety of passengers and crew on board our aircraft. The behaviors and comments exhibited by these passengers prior to departure were inappropriate; and as a result they were asked to leave our aircraft. Safety and security of our passengers and crew is our number one priority.”
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